AIKEN, SOUTH CAROLINA / INDEPENDENT. OWNER-FOCUSED. OEM-DRIVEN.
Collision repair in Aiken, SC
YOUR CAR. YOUR CHOICE. OUR STANDARD.
Big Chris Collision is an independent collision repair shop in Aiken, SC. We build your repair plan around manufacturer procedures, explain the work your vehicle needs and document the repair from damage analysis through final checks.
Modern vehicles are built with structural materials, airbags, sensors, and driver assistance systems that need specific repair methods. The work underneath the finish matters.
MANUFACTURER CERTIFICATION PROGRAMS
We work on all makes and models. Our OEM certifications apply to select manufacturers, and we’re pursuing additional certifications. Ask us about the repair requirements for your vehicle.
We research manufacturer procedures to determine how damaged components should be repaired or replaced.
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Genuine OEM parts.
Our repair approach uses original equipment manufacturer parts. We explain the plan and discuss any payment questions before authorization.
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What you can’t see gets attention.
Structural measurement, required welding methods, corrosion protection, and repair documentation are part of the conversation.
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Technology needs a proper finish, too.
We identify required scans, inspections, and calibrations, coordinating with qualified partners when needed.
A repair plan worth standing behind
Doing it right is worth standing up for.
When your vehicle needs a repair, you deserve someone willing to explain why it matters—and stand behind the facts.
Chris takes that responsibility personally. When a required repair is questioned, we explain the manufacturer’s requirements, document what the vehicle needs, and make the differences clear to you.
Safety-related procedures don’t become less important because they’re missing from an estimate. We explain the required work and the reasoning behind it.
02 / THE RECORD
We put the facts in writing.
Photos, measurements, repair records, and manufacturer information help turn a disagreement into a clear, documented conversation.
03 / THE SUPPORT
Legal help when the situation calls for it.
We work with attorneys on repair-related documentation and can help you connect with independent legal counsel when needed. Your attorney handles legal advice and strategy; we support the vehicle side with records and findings.
No guessing. No getting lost.
A clear path back to the road.
A collision is stressful. Your repair shouldn’t leave you guessing. We explain the plan, answer your questions, and help you make an informed decision.
01
Let’s talk.
Share your vehicle information, photos, and what happened. We’ll arrange an appointment and discuss towing if needed.
02
Understand the damage.
Photos are a starting point. Inspection and authorized disassembly help reveal damage hidden behind the panels.
03
Review the repair plan.
We explain the work, document requirements, and discuss costs and insurance differences before you authorize repairs.
04
Repair. Verify. Explain.
The repair follows the approved plan, with required checks and a review of the completed work when you pick up.
Insurance is complicated. Let’s make it understandable.
A few plain-language answers can help you make a more informed decision.
You have a say in who repairs your car.
An insurer’s preferred-shop list does not choose your repairer for you. Big Chris Collision stays independent of insurer DRPs. If you are being pressured toward a network shop, ask for the claimed restriction in writing and talk with Chris before agreeing to move your vehicle.
We are an independent shop. Our repair plan is based on manufacturer requirements, and we explain any differences between that plan and an insurer’s estimate.
Your next step: choose a shop whose repair approach you understand and trust.
General education only. Coverage, appraisal rights, and claim options depend on your policy and circumstances. We provide repair documentation, not legal advice or public adjusting services. South Carolina Department of Insurance resources ↗
Aiken roots. Personal accountability.
Since 1959.
Three generations. One reason to get it right.
A family history in collision repair, carried forward with the training and procedures today’s vehicles demand.
Meet the person behind the repair
It’s your vehicle. We take that personally.
I’m Chris Herron, a third-generation collision shop owner. I started in the family business at 15. Today, I bring that experience to the questions that matter to you: what is damaged, what the manufacturer requires and how the completed work will be checked.
We’re a good fit for owners who value manufacturer repair procedures, genuine parts, and a documented repair plan. If that’s what you want for your vehicle, let’s talk.
Photos and vehicle information can help us give you an initial sense of the damage. They cannot show everything behind a bumper or panel. A complete repair plan may require an in-person inspection and authorized disassembly.
Will insurance pay for everything?
Payment depends on the claim, coverage, policy terms, and the insurer’s decisions. We explain our repair plan and discuss differences in payment or potential out-of-pocket costs with you. We do not promise that an insurer will cover every operation or part.
Do you repair all makes and models?
Yes. We work on all makes and models. Our manufacturer certifications apply to select brands. We research the repair requirements for your vehicle and explain the plan before you authorize the work.
Can you help document concerns for my attorney?
We can discuss inspecting the vehicle and documenting repair-related findings, photos, measurements, and manufacturer requirements within the agreed scope. Your attorney handles legal advice and strategy. Learn about post-repair inspections →
Should I stop by or make an appointment?
Please call or text first. The office and repair consultations are by appointment, which gives us time to review your vehicle and answer your questions.
Your next step is a conversation
Let’s figure out what your car needs.
Call or text the shop. We’ll discuss your situation and arrange an appointment. Have your vehicle details and a few photos ready if you can.
140 Herron Pl · Aiken, SC 29801 Office and consultations by appointment Get directions ↗
Office hours Monday–Friday: 8 AM–5 PM Saturday & Sunday: Closed Office visits and consultations by appointment. Messages are returned during office hours. 24/7 emergency towing: (803) 226-0238. Call for towing any time, including nights and weekends.
Let us help you show us the damage.
A little information. A few clear photos. We'll help you understand the next step—not guess at a repair from pictures alone.
